Last updated: July 11, 2026 GO Distribution Inc. (“GO Distribution”) places great importance on the protection of personal information. This policy describes the information we collect through godistribution.co, the purposes for which we use it, and your rights under the law. Act respecting the protection of personal information in the private sector; of Quebec, as amended by Law 25.

1. Data Protection Officer

The person responsible for the protection of personal data at GO Distribution is: Geneviève Gauthier GO Distribution Inc., 35 Martel Boulevard, Saint-David-de-Falardeau, Quebec G0V 1C0 info@godistribution.co • 1 877 822-4141

2. Information we collect

Information provided by you

We collect the information you voluntarily provide to us, particularly when you:

• request the opening of a customer account (name, company, address, email, telephone);
• place an order on the website (contact details, order details, delivery address);
• You are subscribing to our newsletter (first name, email);
• Contact us via form, email or telephone.

Information collected automatically

During your browsing, certain technical information is automatically collected via cookies and similar technologies: IP address, device and browser type, browsing language, pages viewed, and visit duration. This information is described in Article 7.

3. Purposes of Use

We use your personal information only for the following purposes:

• create and manage your customer account;
• process, invoice and deliver your orders;
• to respond to your requests and provide customer service;
• apply the guarantee and ensure follow-up on claims;
• to send you marketing communications such as our newsletter, new products and promotions;
• improve the site's functionality and browsing experience;
• to comply with our legal and contractual obligations.

We do not sell your personal information and we do not use it for any other purpose without your consent, except when permitted by law.

4. Consent

By providing us with your personal information, you consent to its use for the purposes described in this policy. By creating a customer account, placing an order on the website, or subscribing to our newsletter, you expressly consent to receive electronic communications from GO Distribution.including commercial communications such as our newsletter, new products and promotions, in accordance with the Canadian Anti-Spam Law (LCAP). You can withdraw your consent at any time, free of charge, by using the unsubscribe link in each email or by contacting the person responsible identified in section 1. Withdrawal of consent does not affect the sending of communications necessary for processing your orders or the retention of information required by law.

5. Communication to third parties

Your personal data may only be disclosed to service providers who support us in our activities to the extent necessary for the performance of their mandate:

• website hosting and technical infrastructure;
• order processing and shipping (carriers);
• sending the newsletter and communications by email;
• website audience measurement tools.

These providers are required to protect your information and use it only for its intended purpose. Some of these providers may be located outside of Quebec; in such cases, we ensure that your information receives adequate protection in accordance with the law.

6. Conservation and security

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, particularly for tax and accounting purposes. Once these purposes have been fulfilled, the information is securely destroyed or anonymized. We implement reasonable security measures, appropriate to the sensitivity of the information, to protect it against unauthorized access, use, or disclosure: secure connection (HTTPS), access restricted to authorized personnel, and password protection for accounts.